Karkari Privacy Policy — Our Commitment to Protecting Your Data

1 Introduction — Why this policy exists

karkariWhen you open an account, play games, or make a payment on karkari, we collect certain information. This data helps us operate our services properly, maintain security, and improve your experience. We always keep in mind that your data is a serious responsibility.

This Privacy Policy is built on transparency. We want you to know: karkari Exactly what data is collected, why it's collected, how long it's kept, and what rights you have. No hidden clauses, no complex legal jargon — everything explained in plain language.

karkari-'s Privacy Policy is aligned with international data protection regulations. We review this policy regularly and update it as needed. You will be notified of any significant changes via email or app notification.

2 What Information We Collect

karkari Only the data genuinely necessary to provide our services is collected. Requesting excessive or unnecessary information goes against our policy.

Highly sensitive financial data such as payment card numbers or full bank account numbers karkari-'s servers — this information is processed directly by the payment gateway.

3 How your data is used

karkari Collected data is used for the following purposes — and only these purposes:

• Account Management: For registration, login security, and account verification.
• Payment processing: To process deposits, issue withdrawals, and maintain transaction history.
• Service improvement: To analyze which games are most popular and where users face difficulties, so we can continuously improve the platform.
• Ensuring Security: To prevent fraud, multiple accounts, and unauthorized access.
• Responsible Gaming: To detect unusual gaming behaviour and provide assistance where needed.
• Legal Obligations: To comply with KYC, anti-money laundering requirements, and government regulations.
• Customer Support: To ensure your complaints and queries are resolved quickly and accurately.
• Promotional Communications: Only to send you offers and bonus information if you have given your consent.

Your data will not be used beyond the purposes stated above. If you no longer wish to receive promotional emails or SMS, you can opt out at any time.

4 Data Sharing Policy

karkari Your personal information is never sold. Data is shared with third parties only in the following limited circumstances:

• Payment Providers: Only the transaction details necessary to process payments are shared with bKash, Nagad, and Rocket. Each of these providers has its own privacy policy.
• Game providers: Minimal data is shared with game providers such as Pragmatic Play and Evolution Gaming solely for game operation purposes — no personally identifiable information is shared.
• Legal Authorities: Upon receipt of a valid order from a court or government authority karkari required to provide the information. In such cases, we will make every effort to notify you in advance wherever possible.
• Security partners: We work with specialist firms for cybersecurity auditing — under strict confidentiality agreements.

5 Cookies & tracking technologies

karkari-'s website and app use cookies and similar technologies. Cookies are small data files stored on your device that help improve your browsing experience.

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may affect karkari will not function properly. To manage cookies within the app, please visit the app's Settings section.

6 How we protect your data

karkari Both technical and administrative measures are in place to protect your data — not just commitments on paper, but real steps we take in practice, as outlined below:

• End-to-end encryption: From your device karkariAll data transfers to karkari's servers are encrypted with 256-bit SSL.
• Two-Factor Authentication (2FA): An extra layer of security at login — your account stays protected even if your password is compromised.
• 24/7 fraud monitoring: Our automated systems instantly detect suspicious transactions or unauthorised access attempts.
• Limited access: karkariOnly staff members who require access for their specific role are permitted to view certain data.
• Regular security audits: Regular security audits are conducted by independent third-party experts.
• Backup protection: All data backups are also encrypted and stored on separate, secured servers.

In the Event of a Data Breach karkari As quickly as possible — within the legally required timeframe — affected users will be notified and advised on necessary protective measures.

7 Your Rights

karkariEvery registered user on -has the following rights regarding their personal data:

To exercise any of these rights, email support@karkari.net or reach us via live chat. Requests are typically processed within 30 days after identity verification.

8 Data Retention Period

karkari Data is not retained beyond what is necessary. Each type of data has a defined retention period:

• Account Information: For as long as your account is active, and for up to 5 years after closure (for legal purposes).
• Transaction Records: 5 years — required under anti-money laundering regulations.
• Gaming logs: 2 years — for dispute resolution purposes.
• Customer service communications: 1 year.
• Marketing Preferences: Deleted immediately upon opt-out.
• Technical logs (IP, browser): 90 days.

Once the retention period expires, data is securely deleted or fully anonymised — so your identity can no longer be identified.

9 Protection of Minors

karkari Strictly for users aged 18 and above. Collecting or storing data from minors is a direct violation of our policy.

Date of birth is verified at registration. If an underage user manages to open an account and this is later discovered, that account and all associated data will be deleted immediately. If anyone notices suspicious activity in this regard, karkari Please contact Support to report this.

If there are children or teenagers in your household, we recommend enabling parental controls on your devices to prevent them from karkari-or any other gaming platform.

10 Policy Changes & Contact

karkari-'s Privacy Policy may be updated from time to time due to business changes, legal updates, or technical improvements. Before any significant change:

• Full details will be sent to your registered email address.
• A push notification will be sent via the app.
• The "Last Updated" date at the top of this page will be revised.

Even after the changes, karkari continued use will be considered acceptance of the updated policy. If you do not agree to the new policy, you may request that your account be closed.

For any questions, concerns, or complaints regarding this Privacy Policy, please contact our data protection team directly: